Resume

Katia Dickenson, Sr. User Experience Designer

425-444-5494 | ktoto.dickenson@gmail.com
uxprofit.blog/portfolio
linkedin.com/in/katia-dickenson-ui-ux

Skills

I focus on bringing clarity and simplicity to complex business problems by turning user research into insights and insights into effective customer experiences. I obsess about users’ needs and advocate for the User-centered design process as an essential part of any product development lifecycle.
I write about all things UX in my blog uxprofit.blog.  

Experience

2020 – PRESENT

Oracle Cloud Infrastructure – Sr. Product Manager – User Experience

  • In 2020-2021, I owned UX for new and existing OCI Messaging and Observability applications;
    Products shipped in 2020:
    Logging
    Service Connector Hub
    SIEM (for internal users)

    Products shipped in 2021:
    OCI Console Global Dashboard
    Email Deliverability Dashboard
    Workflows (orchestration)
    Configuration Manager
  • Contributing to UX process improvements, and helping to establish on-going design and features validation process by incorporating usability testing studies into Product Development process.

2017 – 2020

F5 Networks – UI/UX Design Lead

  • Leading a small team of junior UX designers, UX interns, and apprentices in an effort to produce an effective UX design for new and existing F5 customer-facing applications;
  • Contributing to the company’s design organization/process, including advancing the practice of UX discipline.

2014 – 2017

F5 Networks – UI/UX Designer

  • Conducting user research and analysis, including interviews, surveys, and case studies;
  • Developing desktop and mobile design concepts (multiple projects);
  • Building prototypes and high fidelity/interactive wireframes (CSS/HTML);
  • Running usability studies/tests to analyze and evaluate current user interfaces as well as high fidelity/interactive wireframes of new web components and propose usability improvements;
  • Executing UI implementation of proposed interactive designs;
  • Maintaining UI style guides and interaction design pattern libraries to ensure consistency of look and feel, UI and UX across multiple web modules and web applications;
  • Providing visual/graphic design assets for global channels for the company’s offices across the globe.

2011 – 2014

F5 Networks – Web Designer

  • Designing, implementing and maintaining UI and various interface components for F5 internal and external web applications: f5.com, university.f5.com, support.f5.com;

2008 – 2013

Freelancer – Freelance Web Designer

  • Award-winning designer; Developed professional websites for worldwide clients.

Education

Cornell University; eCornell, 2020 – Product Management
Bellevue College; Bellevue, 2009 – Digital/Multimedia and Information Resources Design
Volgograd State University; Volgograd, 1998 – Bachelor’s Degree, Psychology

Publications

  • UX Collective: “UX: ‘better than nothing’ is not enough“, September 2020
  • UX Collective: “Product page: what users want to see”, June 2019
  • UX Collective: “The productivity of the UX team of one: from sticky notes to a personal Kanban board”, May 2019
  • UX Planet: “Piloting the first project with the UX process”, August 2018
  • UX Planet: “International UX: empathy, ethics, and respect needed”, September 2017